heated towel rail us::Before signing for your heated towel rail, visually inspect the packaging for any sign of damage, only when you are satisfied that the integrity of the packaging is in tact sign for your heated towel rail.
It is important that any visual damage noticed upon receipt should be recorded on the documentation provided by the transportation company.
In the unlikely event of the sink being delivered with serious damage under no circumstances sign for the goods, and instruct the driver to return the goods to heatedtowelrail.
Au distribution depot and a replacement will be sent out immediately.
It is important at this stage to also notify heated towel rail customer service on 1800 111 566 of the uncompleted delivery when moving your heated towel rail for unpacking takes care not to drag, tip or drop it.
Using a pair of scissors carefully remove the packaging, avoid using sharp blades or knives as this can inadvertently cause scratching.
As such a minimum of two people are recommended to engage in moving your towel rail.
Under no circumstances should your sink be dragged as it may damage your floor or towel rail.
Care must be taken when unpacking your heated towel rail.
Do not use any sharp objects such as razors or knives to cut away the packaging.
Use rounded edged scissors if you must.
Once unpacked you may then move your heated towel rail into position in the unlikely event that you have discovered an imperfection the following steps must be followed.
Any damage must be reported in writing within 24 hours of signed receipt of bath, we can not be held responsible for any damage that is reported outside of this period.
Photos of any damage must be sent by email to heated towel rail so that we can substantiate any damage claim, and determine the most efficient and best method of rectification.
Au has many years experience with heated towel rail and as such can determine very quickly what is surface cosmetic damage that can often be cleaned and what is fundamentally a damaged product.
In all cases reports of damage are handled with respect and a resolution will be implemented swiftly.
Please note: the sink must not have been transported to any other address.
Your sink should be checked prior to moving it inside your home, as any damage reported thereafter will be deemed to have occurred at the hands of a third party after signed receipt.
Au is not liable for any fitting issues caused by cutting holes for you sink prior to receipt, and no refund is due.
All care must be taken by you the purchaser to ensure accuracy of any holes cut to accommodate your chosen sink.
Once you have checked your new belfast sink all that remains is to install and enjoy the beauty and practicality that it brings to your new kitchen.
Generally a qualified plumber is used to install your new heated towel rail, we would also recommend this as they are trained professional installers and can potentially save time and avoid unforeseen installation issues.
No comments:
Post a Comment